Training and Ongoing Support for Zero-Defect Projects using Laser Scanning

Quantapoint provides training and ongoing support to help fully leverage the facility digitized using laser scanning (Digitized Facility™), improving project performance and maximizing return on investment.

Training to Effectively and Efficiently Eliminate Project Defects

Quantapoint offers both web-based and on-site training for our PRISM 3D™, QuantaCAD™ and other software. Training is typically performed using the facility digitized for the client and focuses on hands-on practical use. This helps to ensure that users have the necessary knowledge and skills to use the Digitized Facility to identify and eliminate potential project defects.

Dedicated Customer Support Team to Quickly Address Questions

Quantapoint has a dedicated customer support team that leads the industry, based on surveys and customer feedback. Customer support can be contacted via Quantapoint’s web site, e-mail or telephone, with most questions being addressed within one hour. This helps maximize user productivity.

Quantapoint Support Portal to Maximize Return on Investment
The Quantapoint Support Portal enables users to quickly access useful information and materials directly. It covers all Quantapoint products and enables clients to search through Quantapoint’s knowledge base for solutions and view current top solutions. Cases may be submitted to customer support, open cases may be reviewed and the latest product information, documentation and automated training materials may also be accessed. This helps maximize your return on investment.

Quantapoint Resources and Best Practices
Quantapoint’s sole focus is helping our clients achieve Zero-Defect Projects™. To this end, we have created several publications to help our customers better understand and utilize laser scanning and our other capabilities.

Typical Benefits from Training and Ongoing Support
Though training and ongoing support (PDF), Quantapoint clients have typically been able to

• Ensure users have necessary knowledge and skills
• Maximize user productivity
• Maximize return on investment